23links
HomePlan content around one reader question
Journal

Plan content around one reader question

A practical guide to turning a broad topic into a focused brief and a manageable publishing plan.

Write the reader’s task first

Start with a sentence such as “A first-time buyer needs to choose the right size.” A useful task is narrower than a category and gives the article a clear finishing point.

Collect evidence before headings

Gather product documentation, customer questions and firsthand examples. Mark anything that needs an expert check. Research related queries, then group only those that can be answered by the same page.

Build a brief with a stopping point

Specify the intended reader, central answer, necessary sections, evidence and next step. Assign one reviewer and one destination so the draft does not drift between competing goals.

Plan a small initial batch

Begin with a main guide and the supporting pages it actually needs. Schedule review as well as writing. After publication, use search data and reader feedback to choose the next topic.

Turn your ideas into a content plan.

Keep your topics, articles and publishing workflow together in 23links.

Get started